Category: KB

VMware Snapshot Issues

Today I noticed that a VM in my VMware vSphere 5.5 (Windows Software Update Services) in my lab was completely out of space. I had not paid much attention and the disk was completely out of space and apparently caused issues with VMware Data Protection Advanced completing a backup a few days ago. The failed state left the VM with a snapshot that was not removed so I could not add additional disk space to the VM. I immediately went to snapshot manager to remove the snapshot and could not find the snapshot. I then decided to try to get a backup of the VM while powered off, but received errors when trying to perform the backup around the format on the VM not being able to be found. I then searched ways to remove a snapshot through the command line and found the following KB. Following the KB allowed me to create a new snapshot and then delete all snapshots for the VM. This removed the snapshot that could not be found and further allowed me to add additional space to the virtual machine. My issue is now resolved and I can work within my lab again 🙂